Terms of service

These terms of service (the “terms”) are an agreement between you and Lift-Era. They govern your use of the Lift-Era iPhone app (the “app”) and this website at lift-era.app (the “site”), together the “service”. By downloading, accessing, or using the service, you agree to these terms. If you don’t agree, please don’t use the service.

Who can use Lift-Era

You must be at least 16 years old to use Lift-Era, and old enough to form a binding contract where you live. The app requires an iPhone with a TrueDepth camera (iPhone X or later) running a supported version of iOS. By using the service you confirm you meet these requirements.

Wellness, not medical advice

Lift-Era is a wellness and fitness app. It is not a medical device, and it does not diagnose, treat, cure, or prevent any condition. The scores, guidance, and progress tracking are for general facial-fitness purposes only. They are not a substitute for professional medical, dermatological, or mental-health advice.

Talk to a qualified professional before starting any new routine, especially if you have a medical condition, a recent injury or surgery, or any concern affecting your face, jaw, or skin. Stop and seek advice if you feel pain or discomfort. You use the service at your own discretion and risk.

Your account and device data

Your practice history and scores are stored on your device and, if you enable iCloud, synced privately through your own Apple account. You are responsible for keeping your device and Apple ID secure. How we handle data is described in our privacy policy, which forms part of these terms.

Subscriptions, billing, and free trials

Some features require a paid subscription. Subscriptions are sold and billed by Apple through your App Store account, and Apple’s terms apply to the transaction. The following apply to any paid plan:

• Payment is charged to your Apple ID at confirmation of purchase.
• Subscriptions renew automatically unless you turn off auto-renew at least 24 hours before the end of the current period.
• Your account is charged for renewal within 24 hours before the period ends, at the price for your plan.
• You can manage or cancel your subscription in your device’s App Store account settings. Deleting the app does not cancel a subscription.
• If a free trial is offered, any unused portion is forfeited when you purchase a subscription.

Refunds are handled by Apple in line with App Store policy. We don’t process payments directly and generally can’t issue refunds ourselves.

Acceptable use

When using the service, you agree not to:

• Copy, modify, reverse-engineer, decompile, or attempt to extract the source code of the app, except where the law expressly allows it.
• Resell, sublicense, rent, or commercially exploit the service without our written permission.
• Use the service to break the law, infringe others’ rights, or interfere with its security or normal operation.
• Use automated means to access the service in a way that burdens our systems.

Intellectual property

The service, including its software, scoring technology, design, text, and the Lift-Era name and logo, is owned by Lift-Era and protected by intellectual-property laws. Subject to these terms, we grant you a personal, limited, non-exclusive, non-transferable, revocable licence to use the app on devices you own or control, for your own non-commercial use. We reserve all rights not expressly granted.

Your content and feedback

Your face and camera data are processed on-device and never sent to us, as described in the privacy policy. If you send us feedback, suggestions, or ideas, you grant us a free, worldwide, perpetual licence to use them to improve Lift-Era, with no obligation to you.

App Store terms

You obtained the app through the Apple App Store, and Apple’s Licensed Application End User License Agreement also applies. Apple is not a party to these terms and is not responsible for the app or its content. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

Disclaimers

The service is provided “as is” and “as available”, without warranties of any kind, whether express or implied, to the fullest extent permitted by law. We do not warrant that the service will be uninterrupted, error-free, or that scores will be accurate for every face, lighting condition, or device. Results from facial exercise vary from person to person and are not guaranteed.

Limitation of liability

To the fullest extent permitted by law, Lift-Era will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, profits, or goodwill, arising from your use of the service. Our total liability for any claim relating to the service will not exceed the amount you paid us for the service in the 12 months before the claim, or, where no payment was made, a reasonable sum. Some jurisdictions don’t allow certain limitations, so some of these may not apply to you, and nothing in these terms limits liability that cannot be limited by law.

Termination

You can stop using the service at any time and delete the app. We may suspend or end your access if you materially breach these terms or use the service in a way that could harm others or us. The sections that by their nature should survive termination — including intellectual property, disclaimers, and limitation of liability — will continue to apply.

Changes to the service and these terms

We’re always improving Lift-Era, so features may change, launch, or be retired over time. We may also update these terms. If we make material changes, we’ll update the effective date above and, where appropriate, notify you. Continuing to use the service after a change means you accept the updated terms.

Governing law

These terms are governed by the laws of the jurisdiction in which Lift-Era operates, without regard to conflict-of-law rules. Nothing here removes any mandatory consumer-protection rights you have where you live.

Contact us

Questions about these terms? Email us at support@lift-era.app and a real person will reply.